Pest control software built for UK field service teams
Treatment records, recurring contracts, compliance documentation, and a mobile app technicians actually use — in one platform designed for service businesses in the field.
Book a demo 30-day free trial — configured for your operation. No upfront fees, no obligations.Pest control runs on documentation as much as on chemistry
Every treatment, every site visit, every chemical product needs to be traceable. Most teams still manage this on paper or in spreadsheets — until an audit, a complaint, or a HACCP review exposes how fragile that is.
Treatment records on paper
Field technicians fill in handwritten reports that get lost, smudged, or never reach the office. When a client requests proof of treatment, finding the right record takes hours.
Compliance pressure from every direction
BPCA standards, HACCP audits, COSHH documentation, CRRU stewardship — each demands evidence you can produce on demand. Paper systems fail this test under any real scrutiny.
Recurring contracts are a scheduling puzzle
Commercial contracts often run monthly or quarterly across dozens of sites. Tracking what’s due when, who’s covering which round, and what’s been missed gets harder as the business grows.
The office and the field don’t share a view
Schedulers don’t know where technicians actually are. Technicians don’t see what’s been promised to the customer. Customers ring the office for updates the office doesn’t have.
What FaciliTime gives pest control teams
The same platform used by HVAC, refrigeration, and facilities maintenance firms — configured for the way pest control actually operates.
Mobile treatment recording
Technicians log every treatment in the field — product used, location, dosage, baiting stations checked, photos of evidence. The record exists the moment the work ends, not a week later when paperwork catches up.
Recurring contract scheduling
Set up monthly, bi-monthly, or quarterly rounds per site. The system generates the next visit automatically. Coordinators see the whole pipeline; technicians see their day.
Site and customer management
Every site has its own card with treatment history, contact details, access notes, hazard information, and any contractual obligations. The technician walking in for visit number 47 sees what visit 46 found.
Audit-ready reporting
Treatment reports, periodic site summaries, monitoring logs, and compliance documentation generate on demand. When the customer or auditor asks for evidence, it’s one click away.
Documentation that holds up under audit
Pest control sits at the intersection of food safety, environmental regulation, and chemical stewardship. The documentation requirements are real, and the consequences of weak records are commercial as well as regulatory.
Every treatment is logged with the product, location, dosage, technician, and timestamp. Bait station inspections build up an audit trail per site. Customer-facing reports generate from the same data — no double entry, no reconciliation between field notes and office records. When the audit comes, the evidence is already there.
Real pest control work, in the system
The platform configures around different kinds of pest control operations. A few examples of how teams actually use it.
Commercial recurring contracts
Restaurants, warehouses, food production sites, care homes — sites with monthly or quarterly rounds, fixed bait station counts, and HACCP audit expectations. Scheduling, technician routing, treatment logs, and quarterly summary reports all flow from one record.
Residential callouts
Wasp nests, rodents in lofts, infestation responses. One-off jobs with a single visit or follow-up. Quote, schedule, treat, photograph, invoice — captured end-to-end on mobile, no paperwork backlog.
Food production HACCP sites
Sites where pest control is a documented prerequisite programme under HACCP. Monthly monitoring, bait station maps, trend analysis, and audit-ready records that satisfy BRC, IFS, or SQF auditors without scrambling.
Property and facilities management
Working as a subcontractor to FM or property management firms. Each managing agent has multiple sites, different access procedures, different reporting expectations. The system handles the structure without making technicians re-learn it per client.
Try FaciliTime with your real operation
30-day free trial. Configured for your pest control business during onboarding. No upfront fees, no contract. If it doesn’t fit the way you work, walk away.
Book a demo