Pest control software built for UK field service teams

Treatment records, recurring contracts, compliance documentation, and a mobile app technicians actually use — in one platform designed for service businesses in the field.

Pest control runs on documentation as much as on chemistry

Every treatment, every site visit, every chemical product needs to be traceable. Most teams still manage this on paper or in spreadsheets — until an audit, a complaint, or a HACCP review exposes how fragile that is.

Treatment records on paper

Field technicians fill in handwritten reports that get lost, smudged, or never reach the office. When a client requests proof of treatment, finding the right record takes hours.

Compliance pressure from every direction

BPCA standards, HACCP audits, COSHH documentation, CRRU stewardship — each demands evidence you can produce on demand. Paper systems fail this test under any real scrutiny.

Recurring contracts are a scheduling puzzle

Commercial contracts often run monthly or quarterly across dozens of sites. Tracking what’s due when, who’s covering which round, and what’s been missed gets harder as the business grows.

The office and the field don’t share a view

Schedulers don’t know where technicians actually are. Technicians don’t see what’s been promised to the customer. Customers ring the office for updates the office doesn’t have.

Every treatment logged in the field, not later

Your technician opens the job on their phone, ticks off the bait stations inspected, logs the product applied and dosage used, attaches before-and-after photos, and the customer signs the screen. The record exists the moment the work ends. No clipboards, no end-of-day data entry, no “I’ll write it up tomorrow” promises that don’t happen.

Monthly rounds that schedule themselves

Set the contract terms once — site, frequency, technician preference, scope of work. The system generates each upcoming visit automatically and assigns it to the right person. Coordinators see the whole pipeline weeks ahead; technicians see their day. When a customer adds a site or changes their visit cadence, the schedule updates without any manual rework.

Every site remembers what happened last time

Each customer site has its own card — treatment history, bait station locations and map, hazard information, access notes, contractual obligations. When your technician walks in for visit 47, the system already shows them what visit 46 found. No more “let me find the file” calls back to the office. Context travels with the work.

Reports the auditor accepts, generated on demand

Treatment records, monitoring logs, periodic site summaries, chemical usage reports — all generate from the same data your technicians captured in the field. When BPCA visits, when a customer requests evidence for their HACCP audit, when COSHH documentation needs producing for a contract renewal: it’s already there. One click, branded PDF, ready to send.

Documentation that holds up under audit

Pest control sits at the intersection of food safety, environmental regulation, and chemical stewardship. The documentation requirements are real, and the consequences of weak records are commercial as well as regulatory.

HACCP-aligned records COSHH documentation BPCA standards friendly CRRU stewardship

Every treatment is logged with the product, location, dosage, technician, and timestamp. Bait station inspections build up an audit trail per site. Customer-facing reports generate from the same data — no double entry, no reconciliation between field notes and office records. When the audit comes, the evidence is already there.

Real pest control work, in the system

The platform works for different kinds of pest control operations. A few examples of how teams actually use it.

Commercial recurring contracts

Restaurants, warehouses, food production sites, care homes — monthly or quarterly rounds with fixed bait station counts and HACCP audit expectations. Scheduling, technician routing, treatment logs, and quarterly summary reports all flow from one record.

Residential callouts

Wasp nests, rodents in lofts, infestation responses. One-off jobs with a single visit or follow-up. Quote, schedule, treat, photograph, invoice — captured end-to-end on mobile, no paperwork backlog.

Food production HACCP sites

Sites where pest control is a documented prerequisite under HACCP. Monthly monitoring, bait station maps, trend analysis, and audit-ready records that satisfy BRC, IFS, or SQF auditors without scrambling.

Property and facilities management

Working as a subcontractor to FM or property management firms. Multiple sites, different access procedures, different reporting expectations per managing agent — the system handles the structure without making technicians re-learn it per client.

Try FaciliTime with your real operation

30-day free trial. Configured for your pest control business during onboarding. No upfront fees, no contract. If it doesn’t fit the way you work, walk away.

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Boost financial performance, control operations in real-time and get more glowing customer reviews when you run your business on the complete Job Management Platform.

Contact

FaciliTime™ LTD

3 Queen Street
Croydon, CR0 1SY
United Kingdom

[icon name="phone-rotary" prefix="fas"] 020 4577 1699